---
title: 'MYOB Business AccountRight Plus + ServiceNow'
url: 'https://www.staging38.commercient.com/product/myob-business-accountright-plus-servicenow/'
date: '2026-06-19T10:40:45-04:00'
modified: '2026-06-19T10:40:45-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects MYOB Business AccountRight Plus to ServiceNow, giving your team access to MYOB Business AccountRight Plus data directly within ServiceNow. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects MYOB Business AccountRight Plus and ServiceNow, surfacing ERP customer, order and invoice data inside ServiceNow for support teams. Support agents can view customer credit status, open orders and invoice history from ServiceNow without ERP access.

## What syncs

- Export MYOB Business AccountRight Plus Selling Prices to ServiceNow for Order Queries
- Connect MYOB Business AccountRight Plus Shipment Status to ServiceNow Tickets
- Sync MYOB Business AccountRight Plus Customers to ServiceNow Accounts
- Display MYOB Business AccountRight Plus Sales Invoices Inside ServiceNow Tickets
- Access MYOB Business AccountRight Plus Sales Orders from ServiceNow
- Sync MYOB Business AccountRight Plus Items to ServiceNow for Ticket Context

## Why Commercient

### Account management alignment

Keep MYOB Business AccountRight Plus and ServiceNow aligned on Customers data so both support and account management teams work from the same customer information without separate record maintenance.

### Repeat issue identification

Connect MYOB Business AccountRight Plus order history to ServiceNow support records so agents can identify if recurring issues are linked to specific products, batches or delivery routes.

### Customer account visibility

Sync MYOB Business AccountRight Plus Customers to ServiceNow so support agents can view account history, billing contact and order status alongside open tickets without ERP access.

### Order and invoice history

Display MYOB Business AccountRight Plus Sales Orders, Sales Invoices and Customer Payments inside ServiceNow tickets so support agents can resolve billing and order queries accurately from the support platform.

## About MYOB Business AccountRight Plus

MYOB Business AccountRight Plus is accounting software for Australian and New Zealand businesses, managing accounts, payroll, inventory, purchasing and financial reporting.

## About ServiceNow

ServiceNow is an enterprise service management platform for IT, HR, facilities and customer service, managing workflows, tickets, requests, approvals and automation.

## Frequently asked questions

### How is customer data matched between MYOB Business AccountRight Plus and ServiceNow?

Commercient handles customer matching between MYOB Business AccountRight Plus and ServiceNow using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process.

### Can new ServiceNow contacts be imported into MYOB Business AccountRight Plus as Customers?

Commercient can support importing new contacts created in ServiceNow into MYOB Business AccountRight Plus as Customers when included in scope. This ensures customers who contact support are recorded in the ERP from the first interaction.

### What data can Commercient connect between MYOB Business AccountRight Plus and ServiceNow?

Commercient can connect MYOB Business AccountRight Plus and ServiceNow to sync data such as Customers, Items, Sales Orders, Sales Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can MYOB Business AccountRight Plus order and invoice data appear inside ServiceNow Tickets?

Yes, Commercient can surface MYOB Business AccountRight Plus Sales Orders, Sales Invoices and Customer Payments data inside ServiceNow Tickets so support agents can resolve billing and order queries accurately without ERP access.

### Can MYOB Business AccountRight Plus Customers sync to ServiceNow customer records?

Yes, Commercient can sync MYOB Business AccountRight Plus Customers to ServiceNow so support agents work with accurate and current account information when handling customer inquiries. Exact mapping and frequency are configured per project.