---
title: 'MYOB Business AccountRight Plus + Zendesk'
url: 'https://www.staging38.commercient.com/product/myob-business-accountright-plus-zendesk/'
date: '2026-06-19T10:40:51-04:00'
modified: '2026-06-19T10:40:52-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects MYOB Business AccountRight Plus to Zendesk, giving your team access to MYOB Business AccountRight Plus data directly within Zendesk. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects MYOB Business AccountRight Plus and Zendesk, surfacing ERP customer, order and invoice data inside Zendesk for support teams. This reduces ticket resolution time by putting MYOB Business AccountRight Plus account context where support agents already work.

## What syncs

- Import Zendesk New Contacts into MYOB Business AccountRight Plus Customers
- Sync MYOB Business AccountRight Plus Credit Notes to Zendesk for Dispute Handling
- Export MYOB Business AccountRight Plus Selling Prices to Zendesk for Order Queries
- Connect MYOB Business AccountRight Plus Shipment Status to Zendesk Tickets
- Sync MYOB Business AccountRight Plus Customers to Zendesk Organizations
- Display MYOB Business AccountRight Plus Sales Invoices Inside Zendesk Tickets

## Why Commercient

### New customer record sync

Import Zendesk new customer contacts into MYOB Business AccountRight Plus Customers so customers who contact support are recorded in the ERP from the first interaction.

### Contract and warranty visibility

Sync MYOB Business AccountRight Plus contract terms, warranty records and service entitlements to Zendesk so support agents can verify coverage before committing to a resolution.

### Account management alignment

Keep MYOB Business AccountRight Plus and Zendesk aligned on Customers data so both support and account management teams work from the same customer information without separate record maintenance.

### Repeat issue identification

Connect MYOB Business AccountRight Plus order history to Zendesk support records so agents can identify if recurring issues are linked to specific products, batches or delivery routes.

## About MYOB Business AccountRight Plus

MYOB Business AccountRight Plus is accounting software for Australian and New Zealand businesses, managing accounts, payroll, inventory, purchasing and financial reporting.

## About Zendesk

Zendesk is a customer service and support platform for managing tickets, live chat, email support, phone calls, knowledge base articles and customer service operations.

## Frequently asked questions

### Can MYOB Business AccountRight Plus customer account tier sync to Zendesk for ticket prioritisation?

Commercient can sync MYOB Business AccountRight Plus customer account tier, credit status or order value to Zendesk when included in scope, helping support teams prioritise and route tickets based on customer importance.

### Can MYOB Business AccountRight Plus shipment and delivery status be viewed in Zendesk?

Commercient can surface MYOB Business AccountRight Plus shipment and delivery status inside Zendesk so support agents can update customers on order progress and resolve delivery queries without switching systems.

### How is customer data matched between MYOB Business AccountRight Plus and Zendesk?

Commercient handles customer matching between MYOB Business AccountRight Plus and Zendesk using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process.

### Can new Zendesk contacts be imported into MYOB Business AccountRight Plus as Customers?

Commercient can support importing new contacts created in Zendesk into MYOB Business AccountRight Plus as Customers when included in scope. This ensures customers who contact support are recorded in the ERP from the first interaction.

### What data can Commercient connect between MYOB Business AccountRight Plus and Zendesk?

Commercient can connect MYOB Business AccountRight Plus and Zendesk to sync data such as Customers, Items, Sales Orders, Sales Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.