---
title: 'MYOB Business AccountRight Plus + Zoom Contact Center'
url: 'https://www.staging38.commercient.com/product/myob-business-accountright-plus-zoom-contact-center/'
date: '2026-06-19T10:41:00-04:00'
modified: '2026-06-19T10:41:00-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects MYOB Business AccountRight Plus to Zoom Contact Center, giving your team access to MYOB Business AccountRight Plus data directly within Zoom Contact Center. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects MYOB Business AccountRight Plus and Zoom Contact Center, surfacing ERP customer, order and invoice data inside Zoom Contact Center for support teams. New customer accounts created in MYOB Business AccountRight Plus can be reflected in Zoom Contact Center so support teams have the full customer picture from the start.

## What syncs

- Sync MYOB Business AccountRight Plus Credit Notes to Zoom Contact Center for Dispute Handling
- Export MYOB Business AccountRight Plus Selling Prices to Zoom Contact Center for Order Queries
- Connect MYOB Business AccountRight Plus Shipment Status to Zoom Contact Center Tickets
- Sync MYOB Business AccountRight Plus Customers to Zoom Contact Center Customers
- Display MYOB Business AccountRight Plus Sales Invoices Inside Zoom Contact Center Tickets
- Access MYOB Business AccountRight Plus Sales Orders from Zoom Contact Center

## Why Commercient

### Contract and warranty visibility

Sync MYOB Business AccountRight Plus contract terms, warranty records and service entitlements to Zoom Contact Center so support agents can verify coverage before committing to a resolution.

### Account management alignment

Keep MYOB Business AccountRight Plus and Zoom Contact Center aligned on Customers data so both support and account management teams work from the same customer information without separate record maintenance.

### Repeat issue identification

Connect MYOB Business AccountRight Plus order history to Zoom Contact Center support records so agents can identify if recurring issues are linked to specific products, batches or delivery routes.

### Customer account visibility

Sync MYOB Business AccountRight Plus Customers to Zoom Contact Center so support agents can view account history, billing contact and order status alongside open tickets without ERP access.

## About MYOB Business AccountRight Plus

MYOB Business AccountRight Plus is accounting software for Australian and New Zealand businesses, managing accounts, payroll, inventory, purchasing and financial reporting.

## About Zoom Contact Center

Zoom Contact Center is a cloud contact centre platform for managing inbound and outbound customer interactions, routing, IVR, video support and agent workflows.

## Frequently asked questions

### Can MYOB Business AccountRight Plus shipment and delivery status be viewed in Zoom Contact Center?

Commercient can surface MYOB Business AccountRight Plus shipment and delivery status inside Zoom Contact Center so support agents can update customers on order progress and resolve delivery queries without switching systems.

### How is customer data matched between MYOB Business AccountRight Plus and Zoom Contact Center?

Commercient handles customer matching between MYOB Business AccountRight Plus and Zoom Contact Center using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process.

### Can new Zoom Contact Center contacts be imported into MYOB Business AccountRight Plus as Customers?

Commercient can support importing new contacts created in Zoom Contact Center into MYOB Business AccountRight Plus as Customers when included in scope. This ensures customers who contact support are recorded in the ERP from the first interaction.

### What data can Commercient connect between MYOB Business AccountRight Plus and Zoom Contact Center?

Commercient can connect MYOB Business AccountRight Plus and Zoom Contact Center to sync data such as Customers, Items, Sales Orders, Sales Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can MYOB Business AccountRight Plus order and invoice data appear inside Zoom Contact Center Tickets?

Yes, Commercient can surface MYOB Business AccountRight Plus Sales Orders, Sales Invoices and Customer Payments data inside Zoom Contact Center Tickets so support agents can resolve billing and order queries accurately without ERP access.