---
title: 'MYOB Exo + Zoom Contact Center'
url: 'https://www.staging38.commercient.com/product/myob-exo-zoom-contact-center/'
date: '2026-06-19T10:41:46-04:00'
modified: '2026-06-19T10:41:46-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects MYOB Exo to Zoom Contact Center, giving your team access to MYOB Exo data directly within Zoom Contact Center. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects MYOB Exo and Zoom Contact Center, surfacing ERP customer, order and invoice data inside Zoom Contact Center for support teams. The integration gives support managers visibility into customer account value and purchase history alongside service volumes.

## What syncs

- View MYOB Exo Customer Receipts Status in Zoom Contact Center Tickets
- Sync MYOB Exo Customer Account Status to Zoom Contact Center
- Connect Zoom Contact Center Tickets Resolution to MYOB Exo Records
- Import Zoom Contact Center New Contacts into MYOB Exo Debtors
- Sync MYOB Exo Credit Notes to Zoom Contact Center for Dispute Handling
- Export MYOB Exo Price Groups to Zoom Contact Center for Order Queries

## Why Commercient

### Order status and fulfilment visibility

Sync MYOB Exo Sales Orders status and shipment data to Zoom Contact Center so support agents can update customers on order progress and expected delivery without ERP access.

### Escalation and priority management

Sync MYOB Exo customer account tier, credit status and order value to Zoom Contact Center so support teams can prioritise tickets and escalate based on account importance.

### Product return and credit handling

Connect MYOB Exo Credit Notes to Zoom Contact Center so agents can see credit note status, return authorisations and refund processing information alongside the customer's support ticket.

### New customer record sync

Import Zoom Contact Center new customer contacts into MYOB Exo Debtors so customers who contact support are recorded in the ERP from the first interaction.

## About MYOB Exo

MYOB Exo is an ERP solution for mid-size Australian and New Zealand businesses, managing financials, inventory, purchasing, manufacturing and payroll.

## About Zoom Contact Center

Zoom Contact Center is a cloud contact centre platform for managing inbound and outbound customer interactions, routing, IVR, video support and agent workflows.

## Frequently asked questions

### Can MYOB Exo Stock Items data be accessed from Zoom Contact Center tickets?

Yes, Commercient can sync MYOB Exo Stock Items data to Zoom Contact Center so support agents can reference product details, specifications and order history when answering customer product queries.

### Does Commercient support two-way customer data sync?

Commercient can support syncing MYOB Exo Debtors to Zoom Contact Center and importing Zoom Contact Center new contacts back into MYOB Exo when included in scope. Direction and object coverage depend on project configuration.

### Can MYOB Exo Stock Items availability show in Zoom Contact Center for order support?

Commercient can sync MYOB Exo Stock Levels and Stock Items availability to Zoom Contact Center so support agents can check current stock status and expected lead times when handling order-related customer queries.

### Can MYOB Exo customer account tier sync to Zoom Contact Center for ticket prioritisation?

Commercient can sync MYOB Exo customer account tier, credit status or order value to Zoom Contact Center when included in scope, helping support teams prioritise and route tickets based on customer importance.

### Can MYOB Exo shipment and delivery status be viewed in Zoom Contact Center?

Commercient can surface MYOB Exo shipment and delivery status inside Zoom Contact Center so support agents can update customers on order progress and resolve delivery queries without switching systems.