---
title: 'Odoo + PTC ServiceMax'
url: 'https://www.staging38.commercient.com/product/odoo-ptc-servicemax/'
date: '2026-06-19T10:44:03-04:00'
modified: '2026-06-19T10:44:04-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Odoo to PTC ServiceMax, giving your team access to Odoo data directly within PTC ServiceMax. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Odoo and PTC ServiceMax, giving field service teams access to ERP customer, equipment and order data from inside PTC ServiceMax. Completed PTC ServiceMax jobs can create Odoo invoices or orders when included in scope, removing post-visit data entry.

## What syncs

- View Odoo Customer Invoices and Sales Orders in PTC ServiceMax
- Access Odoo Products and Stock Quantities from PTC ServiceMax
- Create Odoo Sales Orders from Completed PTC ServiceMax Jobs
- Sync PTC ServiceMax Jobs to Odoo for Invoicing
- Update Odoo Contacts from PTC ServiceMax Account Data
- Sync Odoo Pricelists to PTC ServiceMax for Quoting

## Why Commercient

### Work order and job management

Connect PTC ServiceMax Jobs completion to Odoo so finished jobs trigger Sales Orders or Customer Invoices creation in the ERP without manual data entry after the visit.

### Service history and invoicing

Access Odoo Customer Invoices and service order history from PTC ServiceMax so technicians and managers can see what has previously been billed and quoted for each account.

### Equipment and product data

Sync Odoo Products and equipment records to PTC ServiceMax so technicians can reference parts, pricing and product details from the field when completing jobs.

### Parts and inventory visibility

Sync Odoo Stock Quantities and Products to PTC ServiceMax so field teams can check part availability and pricing before ordering or committing to a job scope.

## About Odoo

Odoo is an open-source ERP and business management suite covering accounting, inventory, manufacturing, CRM, sales, HR and e-commerce in one platform.

## About PTC ServiceMax

PTC ServiceMax is an enterprise field service management platform for manufacturers and service organisations, managing work orders, entitlements, parts, field technicians and service contracts.

## Frequently asked questions

### Can Odoo Contacts sync to PTC ServiceMax customer records?

Yes, Commercient can sync Odoo Contacts to PTC ServiceMax so field technicians have access to current ERP customer data from inside the field service platform. Exact field mapping and sync frequency are configured per project.

### Can completed PTC ServiceMax Jobs create Odoo Sales Orders or Customer Invoices?

Commercient can support creating Odoo Sales Orders or Customer Invoices from completed PTC ServiceMax Jobs when included in the integration scope. This reduces post-visit data entry and accelerates billing cycles. Two-way workflow depends on project configuration.

### Can Odoo Products and Stock Quantities be accessed from PTC ServiceMax?

Yes, Commercient can sync Odoo Products and Stock Quantities to PTC ServiceMax so field technicians can reference parts, pricing and stock availability from inside the field service platform.

### How often does the Odoo and PTC ServiceMax integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Odoo Customer Invoices and Customer Payments status be viewed in PTC ServiceMax?

Yes, Commercient can surface Odoo Customer Invoices and payment status inside PTC ServiceMax so field teams and managers can see customer account balances and billing history during or after a job.