---
title: 'Odoo + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/odoo-salesforce-service-cloud/'
date: '2026-06-19T10:43:49-04:00'
modified: '2026-06-19T10:43:49-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Odoo to Salesforce Service Cloud, giving your team access to Odoo data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Odoo and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. Sales reps can view Odoo Customer Invoices, Sales Orders and Stock Quantities from inside Salesforce Service Cloud to support more informed customer conversations.

## What syncs

- Sync Odoo Contacts to Salesforce Service Cloud Accounts
- Display Odoo Customer Invoices in Salesforce Service Cloud
- Access Odoo Products and Stock Quantities from Salesforce Service Cloud
- Export Salesforce Service Cloud Opportunities as Odoo Sales Orders
- Sync Odoo Sales Orders and Status Updates to Salesforce Service Cloud
- Update Salesforce Service Cloud Contacts from Odoo Customer Contacts

## Why Commercient

### Customer account visibility

Connect Odoo Contacts to Salesforce Service Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Odoo Sales Orders, Customer Invoices and Order History to Salesforce Service Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Odoo Products, Stock Quantities and Pricelists from Salesforce Service Cloud so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Salesforce Service Cloud Opportunities back to Odoo as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

## About Odoo

Odoo is an open-source ERP and business management suite covering accounting, inventory, manufacturing, CRM, sales, HR and e-commerce in one platform.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### What data can Commercient connect between Odoo and Salesforce Service Cloud?

Commercient can synchronise key Odoo ERP data with Salesforce Service Cloud, such as Contacts, Contact Persons, Products, Stock Quantities, Sales Orders, Customer Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Odoo Contacts sync into Salesforce Service Cloud Accounts and Contacts?

Yes, Commercient can sync Odoo Contacts into Salesforce Service Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Service Cloud Opportunities be connected back to Odoo as Sales Orders?

Commercient can support connecting Salesforce Service Cloud Opportunities back to Odoo as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Odoo and Salesforce Service Cloud sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Odoo Customer Invoices and Customer Payments inside Salesforce Service Cloud?

Yes, Commercient can surface Odoo Customer Invoices and Customer Payments data inside Salesforce Service Cloud so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.