---
title: 'Outplay + Close CRM'
url: 'https://www.staging38.commercient.com/product/outplay-close-crm/'
date: '2026-06-19T10:45:03-04:00'
modified: '2026-06-19T10:45:03-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Outplay to Close CRM, giving your team access to Outplay data directly within Close CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Outplay and Close CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Close CRM. When included in scope, the integration can also push Close CRM Opportunities back to Outplay to trigger order fulfilment or invoicing workflows.

## What syncs

- Display Outplay Invoices in Close CRM
- Access Outplay Items and Inventory from Close CRM
- Export Close CRM Opportunities as Outplay Sales Orders
- Sync Outplay Sales Orders and Status Updates to Close CRM
- Update Close CRM Contacts from Outplay Customer Contacts
- View Outplay Inventory in Close CRM

## Why Commercient

### New customer onboarding

Connect Close CRM new Organizations to Outplay Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Outplay Price Lists to Close CRM so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Close CRM deal values and expected close dates with Outplay order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync Outplay customer credit status and order limits to Close CRM so sales reps know a customer's account standing before quoting or accepting new orders.

## About Outplay

Outplay is a sales engagement platform for outbound sales teams, managing multi-channel outreach sequences, calls, emails, tasks and prospect engagement.

## About Close CRM

Close CRM is a sales-focused CRM for inside sales teams, managing leads, contacts, calls, emails, sequences and deal pipelines in one platform.

## Frequently asked questions

### Can Outplay Customers sync into Close CRM Organizations and Contacts?

Yes, Commercient can sync Outplay Customers into Close CRM as Organizations and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Close CRM Opportunities be connected back to Outplay as Sales Orders?

Commercient can support connecting Close CRM Opportunities back to Outplay as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Outplay and Close CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Outplay Invoices and Payments inside Close CRM?

Yes, Commercient can surface Outplay Invoices and Payments data inside Close CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Outplay Items and Inventory be accessed from Close CRM?

Yes, Commercient can sync Outplay Items and Inventory to Close CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.