---
title: 'Outplay + Microsoft Dynamics 365 Field Service'
url: 'https://www.staging38.commercient.com/product/outplay-microsoft-dynamics-365-field-service/'
date: '2026-06-19T10:45:06-04:00'
modified: '2026-06-19T10:45:07-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Outplay to Microsoft Dynamics 365 Field Service, giving your team access to Outplay data directly within Microsoft Dynamics 365 Field Service. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Outplay and Microsoft Dynamics 365 Field Service, giving field service teams access to ERP customer, equipment and order data from inside Microsoft Dynamics 365 Field Service. The integration supports creating Outplay financial records from Microsoft Dynamics 365 Field Service work orders once jobs are completed and approved.

## What syncs

- Create Outplay Sales Orders from Completed Microsoft Dynamics 365 Field Service Jobs
- Sync Microsoft Dynamics 365 Field Service Jobs to Outplay for Invoicing
- Update Outplay Customers from Microsoft Dynamics 365 Field Service Account Data
- Sync Outplay Price Lists to Microsoft Dynamics 365 Field Service for Quoting
- Import Microsoft Dynamics 365 Field Service Estimates into Outplay as Quotes
- Sync Outplay Vendors to Microsoft Dynamics 365 Field Service Parts and Supplier Data

## Why Commercient

### Equipment and product data

Sync Outplay Items and equipment records to Microsoft Dynamics 365 Field Service so technicians can reference parts, pricing and product details from the field when completing jobs.

### Parts and inventory visibility

Sync Outplay Inventory and Items to Microsoft Dynamics 365 Field Service so field teams can check part availability and pricing before ordering or committing to a job scope.

### Job-to-invoice workflow

Connect completed Microsoft Dynamics 365 Field Service Jobs to Outplay invoicing so billing cycles are shorter and Invoices are created automatically once jobs are approved.

### Pricing and contract visibility

Sync Outplay Price Lists and contract terms to Microsoft Dynamics 365 Field Service so technicians can quote accurately and access customer-specific rates from inside the field service platform.

## About Outplay

Outplay is a sales engagement platform for outbound sales teams, managing multi-channel outreach sequences, calls, emails, tasks and prospect engagement.

## About Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a field service management platform for scheduling, dispatching, managing work orders and tracking field technicians and service resources.

## Frequently asked questions

### Can Outplay Items and Inventory be accessed from Microsoft Dynamics 365 Field Service?

Yes, Commercient can sync Outplay Items and Inventory to Microsoft Dynamics 365 Field Service so field technicians can reference parts, pricing and stock availability from inside the field service platform.

### How often does the Outplay and Microsoft Dynamics 365 Field Service integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Outplay Invoices and Payments status be viewed in Microsoft Dynamics 365 Field Service?

Yes, Commercient can surface Outplay Invoices and payment status inside Microsoft Dynamics 365 Field Service so field teams and managers can see customer account balances and billing history during or after a job.

### Can Outplay Price Lists sync to Microsoft Dynamics 365 Field Service for field quoting?

Commercient can sync Outplay Price Lists and customer-specific rates to Microsoft Dynamics 365 Field Service so technicians can provide accurate quotes in the field. Exact capabilities depend on the platforms and project scope.

### Does Commercient support two-way data flow between Outplay and Microsoft Dynamics 365 Field Service?

Commercient can support two-way data flow for Customers, Items, Jobs and Invoices between Outplay and Microsoft Dynamics 365 Field Service when configured. Exact two-way capabilities depend on the systems and integration scope.