---
title: 'Outplay + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/outplay-microsoft-dynamics-365/'
date: '2026-06-19T10:45:13-04:00'
modified: '2026-06-19T10:45:13-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Outplay to Microsoft Dynamics 365, giving your team access to Outplay data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Outplay and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. The connection gives account teams a unified view of customer financial history without leaving Microsoft Dynamics 365.

## What syncs

- Export Microsoft Dynamics 365 Opportunities as Outplay Sales Orders
- Sync Outplay Sales Orders and Status Updates to Microsoft Dynamics 365
- Update Microsoft Dynamics 365 Contacts from Outplay Customer Contacts
- View Outplay Inventory in Microsoft Dynamics 365
- Sync Outplay Payments to Microsoft Dynamics 365 Account Records
- Access Outplay Price Lists from Microsoft Dynamics 365

## Why Commercient

### Forecast and pipeline accuracy

Align Microsoft Dynamics 365 deal values and expected close dates with Outplay order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync Outplay customer credit status and order limits to Microsoft Dynamics 365 so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Outplay Customers account assignments to Microsoft Dynamics 365 Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Outplay purchase history and product usage data in Microsoft Dynamics 365 so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

## About Outplay

Outplay is a sales engagement platform for outbound sales teams, managing multi-channel outreach sequences, calls, emails, tasks and prospect engagement.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### How often does the Outplay and Microsoft Dynamics 365 sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Outplay Invoices and Payments inside Microsoft Dynamics 365?

Yes, Commercient can surface Outplay Invoices and Payments data inside Microsoft Dynamics 365 so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Outplay Items and Inventory be accessed from Microsoft Dynamics 365?

Yes, Commercient can sync Outplay Items and Inventory to Microsoft Dynamics 365 so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Outplay and Microsoft Dynamics 365?

Commercient can support bidirectional sync between Outplay and Microsoft Dynamics 365, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Outplay Price Lists sync to Microsoft Dynamics 365 for sales quoting?

Yes, Commercient can sync Outplay Price Lists to Microsoft Dynamics 365 so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.