---
title: 'Outplay + Salesforce'
url: 'https://www.staging38.commercient.com/product/outplay-salesforce/'
date: '2026-06-19T10:45:22-04:00'
modified: '2026-06-19T10:45:23-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Outplay to Salesforce, giving your team access to Outplay data directly within Salesforce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Outplay and Salesforce, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce. Sales reps get a complete view of Outplay account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync Outplay Credit Notes to Salesforce
- Import Salesforce Contacts as Outplay Customer Contacts
- Connect Outplay Quotes to Salesforce Opportunities
- Sync Outplay Customers to Salesforce Accounts
- Display Outplay Invoices in Salesforce
- Access Outplay Items and Inventory from Salesforce

## Why Commercient

### Customer account visibility

Connect Outplay Customers to Salesforce Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Outplay Sales Orders, Invoices and Order History to Salesforce so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Outplay Items, Inventory and Price Lists from Salesforce so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Salesforce Opportunities back to Outplay as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

## About Outplay

Outplay is a sales engagement platform for outbound sales teams, managing multi-channel outreach sequences, calls, emails, tasks and prospect engagement.

## About Salesforce

Salesforce is a CRM platform for managing sales, service and marketing activities, including accounts, contacts, opportunities, cases and campaigns.

## Frequently asked questions

### How is the Outplay and Salesforce integration scoped and implemented?

Commercient scopes each integration project based on the customer's Outplay and Salesforce configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Outplay Sales Orders history sync to Salesforce account records?

Yes, Commercient can sync Outplay Sales Orders history to Salesforce Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Outplay and Salesforce?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Outplay and Salesforce?

Commercient can synchronise key Outplay ERP data with Salesforce, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Outplay Customers sync into Salesforce Accounts and Contacts?

Yes, Commercient can sync Outplay Customers into Salesforce as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.