---
title: 'Outplay + SAP Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/outplay-sap-commerce-cloud/'
date: '2026-06-19T10:45:23-04:00'
modified: '2026-06-19T10:45:23-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Outplay to SAP Commerce Cloud, giving your team access to Outplay data directly within SAP Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Outplay and SAP Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Product catalog changes made in Outplay can be reflected in SAP Commerce Cloud listings, keeping pricing and availability accurate.

## What syncs

- Sync SAP Commerce Cloud Returns to Outplay Credit Notes
- Update Outplay Customers from SAP Commerce Cloud Buyer Records
- Sync Outplay Customers to SAP Commerce Cloud Customers
- Import SAP Commerce Cloud Orders into Outplay as Sales Orders
- Update SAP Commerce Cloud Products from Outplay Items
- Sync Outplay Inventory to SAP Commerce Cloud

## Why Commercient

### Product category and collection sync

Sync Outplay Items categories and attributes to SAP Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

### Backorder and availability management

Sync Outplay backorder status and expected availability to SAP Commerce Cloud so customers see accurate lead times and stock availability on the storefront.

### Order synchronisation

Import SAP Commerce Cloud Orders into Outplay as Sales Orders so fulfilment, inventory and financial records stay accurate and order processing happens from the ERP.

### Product and inventory management

Sync Outplay Items and Inventory to SAP Commerce Cloud so product listings and stock data on the storefront reflect current ERP records without manual updates.

## About Outplay

Outplay is a sales engagement platform for outbound sales teams, managing multi-channel outreach sequences, calls, emails, tasks and prospect engagement.

## About SAP Commerce Cloud

SAP Commerce Cloud is an enterprise e-commerce platform for B2C and B2B commerce, managing product catalogs, online storefronts, pricing, orders and customer experiences.

## Frequently asked questions

### Can Outplay Vendors and supplier data sync to SAP Commerce Cloud?

Commercient can support syncing Outplay Vendors and supplier data to SAP Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between Outplay and SAP Commerce Cloud?

Commercient maps Outplay Items to SAP Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.

### What data can Commercient connect between Outplay and SAP Commerce Cloud?

Commercient can connect Outplay and SAP Commerce Cloud to sync data such as Customers, Items, Inventory, Sales Orders, Price Lists and Order Status. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can SAP Commerce Cloud Orders be imported into Outplay as Sales Orders automatically?

Yes, Commercient can import SAP Commerce Cloud Orders into Outplay as Sales Orders automatically. This keeps ERP inventory, fulfilment and financial records accurate. Exact mapping and frequency are configured per project.

### Can Outplay Inventory sync to SAP Commerce Cloud to prevent overselling?

Yes, Commercient can sync Outplay Inventory to SAP Commerce Cloud on a scheduled basis to help keep stock counts accurate on the storefront. Near-real-time sync depends on system capabilities and project configuration.