---
title: 'Priority + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/priority-blackbaud-crm/'
date: '2026-06-19T10:48:14-04:00'
modified: '2026-06-19T10:48:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Priority to Blackbaud CRM, giving your team access to Priority data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Priority and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect Priority Quotes to Blackbaud CRM Deals
- Sync Priority Customers to Blackbaud CRM Companies
- Display Priority AR Invoices in Blackbaud CRM
- Access Priority Parts and Inventory from Blackbaud CRM
- Export Blackbaud CRM Deals as Priority Sales Orders
- Sync Priority Sales Orders and Status Updates to Blackbaud CRM

## Why Commercient

### Product and inventory visibility

Access Priority Parts, Inventory and Price Lists from Blackbaud CRM so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Blackbaud CRM Deals back to Priority as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Priority AR Invoices and Customer Payments inside Blackbaud CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Blackbaud CRM Quotes to Priority Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About Priority

Priority is an ERP system for mid-size businesses in manufacturing, distribution and services, managing financials, inventory, production, purchasing and CRM.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### What happens if a customer already exists in both Priority and Blackbaud CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Priority and Blackbaud CRM?

Commercient can synchronise key Priority ERP data with Blackbaud CRM, such as Customers, Customer Contacts, Parts, Inventory, Sales Orders, AR Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Priority Customers sync into Blackbaud CRM Companies and Contacts?

Yes, Commercient can sync Priority Customers into Blackbaud CRM as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Blackbaud CRM Deals be connected back to Priority as Sales Orders?

Commercient can support connecting Blackbaud CRM Deals back to Priority as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Priority and Blackbaud CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.