---
title: 'QAD + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/qad-freshworks-freshsales/'
date: '2026-06-19T10:52:30-04:00'
modified: '2026-06-19T10:52:30-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects QAD to Freshworks Freshsales, giving your team access to QAD data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects QAD and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Teams get a connected view of business data across QAD and Freshworks Freshsales with consistent records on both sides.

## What syncs

- Sync QAD Credit Memos to Freshworks Freshsales
- Update QAD Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into QAD as New Entries
- Sync QAD Customers to Freshworks Freshsales Account Records
- Export QAD Sales Orders and AR Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with QAD Parts and Inventory Data

## Why Commercient

### Purchase order management

Export QAD Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync QAD Cash Applications and receipt data to Freshworks Freshsales so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect QAD Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync QAD Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

## About QAD

QAD is a manufacturing ERP for automotive, food and beverage, consumer products and life sciences companies, managing supply chain, production, quality and financials.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can QAD AR Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync QAD AR Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into QAD?

Commercient can support importing new records created in Freshworks Freshsales into QAD when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the QAD and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between QAD and Freshworks Freshsales?

Commercient can connect QAD and Freshworks Freshsales to sync data such as Customers, Parts, Inventory, Sales Orders and AR Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can QAD Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync QAD Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.