---
title: 'Sage 300 Construction and Real Estate + ServiceNow'
url: 'https://www.staging38.commercient.com/product/sage-300-construction-and-real-estate-servicenow/'
date: '2026-06-19T11:00:31-04:00'
modified: '2026-06-19T11:00:31-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Sage 300 Construction and Real Estate to ServiceNow, giving your team access to Sage 300 Construction and Real Estate data directly within ServiceNow. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Sage 300 Construction and Real Estate and ServiceNow, surfacing ERP customer, order and invoice data inside ServiceNow for support teams. Customer account data flows from Sage 300 Construction and Real Estate to ServiceNow so support teams always work from current ERP records.

## What syncs

- Sync Sage 300 Construction and Real Estate Parts to ServiceNow for Ticket Context
- Update Sage 300 Construction and Real Estate Customers from ServiceNow Account Data
- View Sage 300 Construction and Real Estate Cash Receipts Status in ServiceNow Tickets
- Sync Sage 300 Construction and Real Estate Customer Account Status to ServiceNow
- Connect ServiceNow Tickets Resolution to Sage 300 Construction and Real Estate Records
- Import ServiceNow New Contacts into Sage 300 Construction and Real Estate Customers

## Why Commercient

### Support and service management

Keep Sage 300 Construction and Real Estate Customers records aligned with ServiceNow so support teams always work with accurate account information when handling customer inquiries.

### Billing query resolution

Surface Sage 300 Construction and Real Estate AR Invoices, Credit Memos and Cash Receipts inside ServiceNow tickets so agents can resolve billing disputes, refund requests and payment queries without switching systems.

### Order status and fulfilment visibility

Sync Sage 300 Construction and Real Estate Change Orders status and shipment data to ServiceNow so support agents can update customers on order progress and expected delivery without ERP access.

### Escalation and priority management

Sync Sage 300 Construction and Real Estate customer account tier, credit status and order value to ServiceNow so support teams can prioritise tickets and escalate based on account importance.

## About Sage 300 Construction and Real Estate

Sage 300 Construction and Real Estate is ERP and accounting software for contractors and property managers, managing job costing, project accounting, payroll, purchasing and real estate operations.

## About ServiceNow

ServiceNow is an enterprise service management platform for IT, HR, facilities and customer service, managing workflows, tickets, requests, approvals and automation.

## Frequently asked questions

### How often does the Sage 300 Construction and Real Estate and ServiceNow integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Sage 300 Construction and Real Estate Credit Memos data appear in ServiceNow for refund and dispute handling?

Commercient can surface Sage 300 Construction and Real Estate Credit Memos data inside ServiceNow so agents can verify credit note status and return authorisations when handling customer disputes and refund requests.

### Can Sage 300 Construction and Real Estate Parts data be accessed from ServiceNow tickets?

Yes, Commercient can sync Sage 300 Construction and Real Estate Parts data to ServiceNow so support agents can reference product details, specifications and order history when answering customer product queries.

### Does Commercient support two-way customer data sync?

Commercient can support syncing Sage 300 Construction and Real Estate Customers to ServiceNow and importing ServiceNow new contacts back into Sage 300 Construction and Real Estate when included in scope. Direction and object coverage depend on project configuration.

### Can Sage 300 Construction and Real Estate Parts availability show in ServiceNow for order support?

Commercient can sync Sage 300 Construction and Real Estate Inventory and Parts availability to ServiceNow so support agents can check current stock status and expected lead times when handling order-related customer queries.