---
title: 'Sage 300 + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/sage-300-salesforce-service-cloud/'
date: '2026-06-19T11:01:21-04:00'
modified: '2026-06-19T11:01:21-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Sage 300 to Salesforce Service Cloud, giving your team access to Sage 300 data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Sage 300 and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. This gives finance and sales teams shared visibility into account status, combining Salesforce Service Cloud pipeline data with Sage 300 transactional records.

## What syncs

- Import Salesforce Service Cloud Contacts as Sage 300 Customer Contacts
- Connect Sage 300 Quotes to Salesforce Service Cloud Opportunities
- Sync Sage 300 Customers to Salesforce Service Cloud Accounts
- Display Sage 300 AR Invoices in Salesforce Service Cloud
- Access Sage 300 Inventory Items and Inventory Quantities from Salesforce Service Cloud
- Export Salesforce Service Cloud Opportunities as Sage 300 Order Entry Orders

## Why Commercient

### Territory and region alignment

Sync Sage 300 customer region and territory data to Salesforce Service Cloud so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync Sage 300 Customer Contacts to Salesforce Service Cloud Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Sage 300 Customers to Salesforce Service Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Sage 300 Order Entry Orders, AR Invoices and Order History to Salesforce Service Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

## About Sage 300

Sage 300 is an ERP system for mid-size businesses, managing multi-currency financials, inventory, purchasing, sales, payroll and project costing.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### Can Sage 300 Order Entry Orders history sync to Salesforce Service Cloud account records?

Yes, Commercient can sync Sage 300 Order Entry Orders history to Salesforce Service Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Sage 300 and Salesforce Service Cloud?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Sage 300 and Salesforce Service Cloud?

Commercient can synchronise key Sage 300 ERP data with Salesforce Service Cloud, such as Customers, Customer Contacts, Inventory Items, Inventory Quantities, Order Entry Orders, AR Invoices and AR Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Sage 300 Customers sync into Salesforce Service Cloud Accounts and Contacts?

Yes, Commercient can sync Sage 300 Customers into Salesforce Service Cloud as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Service Cloud Opportunities be connected back to Sage 300 as Order Entry Orders?

Commercient can support connecting Salesforce Service Cloud Opportunities back to Sage 300 as Order Entry Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.