---
title: 'Sage 300 + ServiceNow'
url: 'https://www.staging38.commercient.com/product/sage-300-servicenow/'
date: '2026-06-19T11:01:23-04:00'
modified: '2026-06-19T11:01:23-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Sage 300 to ServiceNow, giving your team access to Sage 300 data directly within ServiceNow. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Sage 300 and ServiceNow, surfacing ERP customer, order and invoice data inside ServiceNow for support teams. Support agents can view Sage 300 order history, invoices and account status alongside open tickets in ServiceNow.

## What syncs

- Sync Sage 300 Customers to ServiceNow Accounts
- Display Sage 300 AR Invoices Inside ServiceNow Tickets
- Access Sage 300 Order Entry Orders from ServiceNow
- Sync Sage 300 Inventory Items to ServiceNow for Ticket Context
- Update Sage 300 Customers from ServiceNow Account Data
- View Sage 300 AR Receipts Status in ServiceNow Tickets

## Why Commercient

### Customer account visibility

Sync Sage 300 Customers to ServiceNow so support agents can view account history, billing contact and order status alongside open tickets without ERP access.

### Order and invoice history

Display Sage 300 Order Entry Orders, AR Invoices and AR Receipts inside ServiceNow tickets so support agents can resolve billing and order queries accurately from the support platform.

### Product and account data

Access Sage 300 Inventory Items and account status from ServiceNow so support teams can answer product, pricing and order questions with current ERP data.

### Support and service management

Keep Sage 300 Customers records aligned with ServiceNow so support teams always work with accurate account information when handling customer inquiries.

## About Sage 300

Sage 300 is an ERP system for mid-size businesses, managing multi-currency financials, inventory, purchasing, sales, payroll and project costing.

## About ServiceNow

ServiceNow is an enterprise service management platform for IT, HR, facilities and customer service, managing workflows, tickets, requests, approvals and automation.

## Frequently asked questions

### What data can Commercient connect between Sage 300 and ServiceNow?

Commercient can connect Sage 300 and ServiceNow to sync data such as Customers, Inventory Items, Order Entry Orders, AR Invoices and AR Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Sage 300 order and invoice data appear inside ServiceNow Tickets?

Yes, Commercient can surface Sage 300 Order Entry Orders, AR Invoices and AR Receipts data inside ServiceNow Tickets so support agents can resolve billing and order queries accurately without ERP access.

### Can Sage 300 Customers sync to ServiceNow customer records?

Yes, Commercient can sync Sage 300 Customers to ServiceNow so support agents work with accurate and current account information when handling customer inquiries. Exact mapping and frequency are configured per project.

### How often does the Sage 300 and ServiceNow integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Sage 300 Credit Notes data appear in ServiceNow for refund and dispute handling?

Commercient can surface Sage 300 Credit Notes data inside ServiceNow so agents can verify credit note status and return authorisations when handling customer disputes and refund requests.