---
title: 'Sage BusinessWorks + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/sage-businessworks-salesforce-commerce-cloud/'
date: '2026-06-19T11:05:43-04:00'
modified: '2026-06-19T11:05:43-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Sage BusinessWorks to Salesforce Commerce Cloud, giving your team access to Sage BusinessWorks data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Sage BusinessWorks and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. The integration supports bidirectional sync of customers, products and orders, with scope defined per project.

## What syncs

- Sync Sage BusinessWorks AR Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to Sage BusinessWorks Items
- Sync Salesforce Commerce Cloud Returns to Sage BusinessWorks Credit Memos
- Update Sage BusinessWorks Customers from Salesforce Commerce Cloud Buyer Records
- Sync Sage BusinessWorks Customers to Salesforce Commerce Cloud Customers
- Import Salesforce Commerce Cloud Orders into Sage BusinessWorks as Sales Orders

## Why Commercient

### B2B order portal management

Sync Sage BusinessWorks customer-specific pricing, order history and account terms to Salesforce Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect Salesforce Commerce Cloud order revenue to Sage BusinessWorks AR Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

### Product category and collection sync

Sync Sage BusinessWorks Items categories and attributes to Salesforce Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

### Backorder and availability management

Sync Sage BusinessWorks backorder status and expected availability to Salesforce Commerce Cloud so customers see accurate lead times and stock availability on the storefront.

## About Sage BusinessWorks

Sage BusinessWorks is accounting software for small and medium businesses, managing general ledger, accounts payable, accounts receivable, payroll and inventory.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Can Sage BusinessWorks Price Lists for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing Sage BusinessWorks customer-specific Price Lists to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Sage BusinessWorks fulfilment when an Salesforce Commerce Cloud order is placed?

When an Salesforce Commerce Cloud Orders is imported into Sage BusinessWorks as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Salesforce Commerce Cloud when included in scope.

### Can Sage BusinessWorks Vendors and supplier data sync to Salesforce Commerce Cloud?

Commercient can support syncing Sage BusinessWorks Vendors and supplier data to Salesforce Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between Sage BusinessWorks and Salesforce Commerce Cloud?

Commercient maps Sage BusinessWorks Items to Salesforce Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.

### What data can Commercient connect between Sage BusinessWorks and Salesforce Commerce Cloud?

Commercient can connect Sage BusinessWorks and Salesforce Commerce Cloud to sync data such as Customers, Items, Inventory, Sales Orders, Price Lists and Order Status. Supported objects and sync direction depend on the customer's system setup and project scope.