---
title: 'Sage X3 + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/sage-x3-freshworks-freshsales/'
date: '2026-06-19T11:11:15-04:00'
modified: '2026-06-19T11:11:15-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Sage X3 to Freshworks Freshsales, giving your team access to Sage X3 data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Sage X3 and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. This keeps Sage X3 and Freshworks Freshsales in sync so operational decisions are made from current data regardless of which system is used.

## What syncs

- Update Sage X3 Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into Sage X3 as New Entries
- Sync Sage X3 Customers to Freshworks Freshsales Account Records
- Export Sage X3 Sales Orders and Customer Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with Sage X3 Products and Stock Data
- Sync Sage X3 Stock to Freshworks Freshsales

## Why Commercient

### Payment and cash management

Sync Sage X3 Customer Payments and receipt data to Freshworks Freshsales so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect Sage X3 Sales Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync Sage X3 Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export Sage X3 Sales Orders and transactions to Freshworks Freshsales to keep operational data aligned and support accurate workflow management across both systems.

## About Sage X3

Sage X3 is an ERP platform for mid-size and large businesses in manufacturing, distribution and services, managing financials, supply chain, production and customer management.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can new records created in Freshworks Freshsales be imported into Sage X3?

Commercient can support importing new records created in Freshworks Freshsales into Sage X3 when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Sage X3 and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Sage X3 and Freshworks Freshsales?

Commercient can connect Sage X3 and Freshworks Freshsales to sync data such as Customers, Products, Stock, Sales Orders and Customer Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Sage X3 Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync Sage X3 Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Freshworks Freshsales flow back into Sage X3?

Commercient can support data flowing from Freshworks Freshsales back into Sage X3 when included in the integration scope. Direction and object coverage depend on project configuration.