---
title: 'SAP Business ByDesign + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/sap-business-bydesign-blackbaud-crm/'
date: '2026-06-19T11:14:58-04:00'
modified: '2026-06-19T11:14:59-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects SAP Business ByDesign to Blackbaud CRM, giving your team access to SAP Business ByDesign data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects SAP Business ByDesign and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. When included in scope, the integration can also push Blackbaud CRM Deals back to SAP Business ByDesign to trigger order fulfilment or invoicing workflows.

## What syncs

- Display SAP Business ByDesign Customer Invoices in Blackbaud CRM
- Access SAP Business ByDesign Products and Inventory from Blackbaud CRM
- Export Blackbaud CRM Deals as SAP Business ByDesign Sales Orders
- Sync SAP Business ByDesign Sales Orders and Status Updates to Blackbaud CRM
- Update Blackbaud CRM Contacts from SAP Business ByDesign Customer Contacts
- View SAP Business ByDesign Inventory in Blackbaud CRM

## Why Commercient

### Territory and region alignment

Sync SAP Business ByDesign customer region and territory data to Blackbaud CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync SAP Business ByDesign Contacts to Blackbaud CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect SAP Business ByDesign Customers to Blackbaud CRM Companies and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync SAP Business ByDesign Sales Orders, Customer Invoices and Order History to Blackbaud CRM so sales reps can review order status and customer purchase activity without leaving the CRM.

## About SAP Business ByDesign

SAP Business ByDesign is a cloud ERP for mid-size businesses, managing financials, supply chain, project management, HR and business analytics.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### Can SAP Business ByDesign Customers sync into Blackbaud CRM Companies and Contacts?

Yes, Commercient can sync SAP Business ByDesign Customers into Blackbaud CRM as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Blackbaud CRM Deals be connected back to SAP Business ByDesign as Sales Orders?

Commercient can support connecting Blackbaud CRM Deals back to SAP Business ByDesign as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the SAP Business ByDesign and Blackbaud CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see SAP Business ByDesign Customer Invoices and Incoming Payments inside Blackbaud CRM?

Yes, Commercient can surface SAP Business ByDesign Customer Invoices and Incoming Payments data inside Blackbaud CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can SAP Business ByDesign Products and Inventory be accessed from Blackbaud CRM?

Yes, Commercient can sync SAP Business ByDesign Products and Inventory to Blackbaud CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.