---
title: 'SAP Business ByDesign + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/sap-business-bydesign-salesforce-commerce-cloud/'
date: '2026-06-19T11:15:25-04:00'
modified: '2026-06-19T11:15:25-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects SAP Business ByDesign to Salesforce Commerce Cloud, giving your team access to SAP Business ByDesign data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects SAP Business ByDesign and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. When included in scope, Salesforce Commerce Cloud orders can trigger SAP Business ByDesign fulfilment workflows automatically, keeping both systems current.

## What syncs

- Update Salesforce Commerce Cloud Products from SAP Business ByDesign Products
- Sync SAP Business ByDesign Inventory to Salesforce Commerce Cloud
- Export SAP Business ByDesign Price Lists to Salesforce Commerce Cloud Product Catalog
- Sync Salesforce Commerce Cloud Fulfilment Status to SAP Business ByDesign Sales Orders
- Import Salesforce Commerce Cloud New Customers into SAP Business ByDesign
- Connect SAP Business ByDesign Suppliers to Salesforce Commerce Cloud for Supplier Visibility

## Why Commercient

### Customer data alignment

Connect SAP Business ByDesign Customers to Salesforce Commerce Cloud Customers so customer data stays consistent between the ERP and online store, including billing, shipping and account details.

### Fulfilment and shipping

Sync Salesforce Commerce Cloud fulfilment and shipping status back to SAP Business ByDesign so order records, inventory and delivery data remain aligned after orders are dispatched.

### Pricing and catalog management

Export SAP Business ByDesign Price Lists to Salesforce Commerce Cloud so product pricing, discount tiers and customer-specific rates on the storefront always match what the ERP holds.

### Returns and refund management

Sync Salesforce Commerce Cloud returns and refunds back to SAP Business ByDesign as Credit Memos so inventory is restocked, credit notes are created and financial records reflect returned orders.

## About SAP Business ByDesign

SAP Business ByDesign is a cloud ERP for mid-size businesses, managing financials, supply chain, project management, HR and business analytics.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Can SAP Business ByDesign Inventory sync to Salesforce Commerce Cloud to prevent overselling?

Yes, Commercient can sync SAP Business ByDesign Inventory to Salesforce Commerce Cloud on a scheduled basis to help keep stock counts accurate on the storefront. Near-real-time sync depends on system capabilities and project configuration.

### Can SAP Business ByDesign Products and Price Lists sync to Salesforce Commerce Cloud product listings?

Yes, Commercient can sync SAP Business ByDesign Products data and Price Lists to Salesforce Commerce Cloud so product listings and pricing on the storefront reflect current ERP records. Exact field mapping depends on project scope.

### Can Salesforce Commerce Cloud Customers be imported into SAP Business ByDesign as Customers?

Yes, Commercient can import Salesforce Commerce Cloud Customers into SAP Business ByDesign as Customers so customers who purchase online are available for billing, order management and account records in the ERP.

### Does Commercient support two-way sync between SAP Business ByDesign and Salesforce Commerce Cloud?

Commercient can support two-way sync of Customers, Products, Inventory and Sales Orders between SAP Business ByDesign and Salesforce Commerce Cloud when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the SAP Business ByDesign and Salesforce Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.