---
title: 'ShopWorks + Adobe Campaign'
url: 'https://www.staging38.commercient.com/product/shopworks-adobe-campaign/'
date: '2026-06-19T11:19:00-04:00'
modified: '2026-06-19T11:19:01-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to Adobe Campaign, giving your team access to ShopWorks data directly within Adobe Campaign. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and Adobe Campaign, enabling customer and contact data to flow between the ERP and marketing platform. With ShopWorks data feeding Adobe Campaign, campaign lists reflect actual buying customers rather than manually maintained contact data.

## What syncs

- Import Adobe Campaign Campaign Responses into ShopWorks
- Update Adobe Campaign Contact Status from ShopWorks Customer Activity
- Sync ShopWorks Invoices Data to Adobe Campaign for Spend-Based Segmentation
- Connect ShopWorks Price Lists to Adobe Campaign Promotional Workflows
- Export ShopWorks New Accounts to Adobe Campaign as Contact Records
- Sync ShopWorks Customers to Adobe Campaign Contact Records

## Why Commercient

### Vendor and spend analysis

Export ShopWorks Vendors and Purchase Orders spend data to Adobe Campaign so procurement and finance teams can analyse supplier costs, category spend and compliance.

### Forecast vs actuals reporting

Connect ShopWorks actuals to Adobe Campaign planning models so finance teams can compare budget, forecast and actual performance in one analytical environment.

### Customer acquisition and retention analytics

Sync ShopWorks new customer, repeat order and churn data to Adobe Campaign so teams can track acquisition trends, retention rates and account growth over time.

### Cash flow and liquidity reporting

Connect ShopWorks Payments and accounts receivable data to Adobe Campaign so finance teams can track cash flow, project liquidity and manage working capital positions.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About Adobe Campaign

Adobe Campaign is an email and cross-channel marketing automation platform for enterprise marketers, managing campaigns, customer journeys, segmentation and marketing communications.

## Frequently asked questions

### Can ShopWorks Vendors and Purchase Orders sync to Adobe Campaign?

Commercient can support syncing ShopWorks Vendors and Purchase Orders to Adobe Campaign when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.

### How is the ShopWorks and Adobe Campaign integration scoped and implemented?

Commercient scopes each integration based on the customer's ShopWorks and Adobe Campaign configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.

### Can ShopWorks Invoices data sync to Adobe Campaign?

Yes, Commercient can sync ShopWorks Invoices data to Adobe Campaign when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Adobe Campaign be imported into ShopWorks?

Commercient can support importing new records created in Adobe Campaign into ShopWorks when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the ShopWorks and Adobe Campaign integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.