---
title: 'ShopWorks + ConnectWise'
url: 'https://www.staging38.commercient.com/product/shopworks-connectwise/'
date: '2026-06-19T11:18:14-04:00'
modified: '2026-06-19T11:18:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to ConnectWise, giving your team access to ShopWorks data directly within ConnectWise. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and ConnectWise, giving sales teams access to ERP customer, order, invoice and inventory data from inside ConnectWise. The connection gives account teams a unified view of customer financial history without leaving ConnectWise.

## What syncs

- Export ConnectWise Opportunities as ShopWorks Sales Orders
- Sync ShopWorks Sales Orders and Status Updates to ConnectWise
- Update ConnectWise Contacts from ShopWorks Customer Contacts
- View ShopWorks Inventory in ConnectWise
- Sync ShopWorks Payments to ConnectWise Account Records
- Access ShopWorks Price Lists from ConnectWise

## Why Commercient

### Account health monitoring

Sync ShopWorks payment status, open Sales Orders and credit data to ConnectWise so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect ConnectWise new Companies to ShopWorks Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ShopWorks Price Lists to ConnectWise so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align ConnectWise deal values and expected close dates with ShopWorks order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About ConnectWise

ConnectWise is a business management platform for technology solution providers, managing CRM, ticketing, project management, time tracking, billing and service delivery.

## Frequently asked questions

### How often does the ShopWorks and ConnectWise sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see ShopWorks Invoices and Payments inside ConnectWise?

Yes, Commercient can surface ShopWorks Invoices and Payments data inside ConnectWise so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can ShopWorks Items and Inventory be accessed from ConnectWise?

Yes, Commercient can sync ShopWorks Items and Inventory to ConnectWise so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between ShopWorks and ConnectWise?

Commercient can support bidirectional sync between ShopWorks and ConnectWise, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can ShopWorks Price Lists sync to ConnectWise for sales quoting?

Yes, Commercient can sync ShopWorks Price Lists to ConnectWise so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.