---
title: 'ShopWorks + eBay'
url: 'https://www.staging38.commercient.com/product/shopworks-ebay/'
date: '2026-06-19T11:18:18-04:00'
modified: '2026-06-19T11:18:18-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to eBay, giving your team access to ShopWorks data directly within eBay. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and eBay, synchronising orders, products, customers and inventory between the ERP and online store. Customer and order data flows between ShopWorks and eBay so both operations and e-commerce teams work from the same records.

## What syncs

- Import eBay New Buyers into ShopWorks
- Connect ShopWorks Vendors to eBay for Supplier Visibility
- Sync ShopWorks Invoices from eBay Order Data
- Export eBay Product Variants to ShopWorks Items
- Sync eBay Returns to ShopWorks Credit Notes
- Update ShopWorks Customers from eBay Buyer Records

## Why Commercient

### Multi-channel inventory tracking

Sync ShopWorks Inventory to eBay in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import eBay new Buyers into ShopWorks so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ShopWorks customer-specific pricing, order history and account terms to eBay so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect eBay order revenue to ShopWorks Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About eBay

eBay is an online marketplace platform for sellers, managing product listings, auctions, orders, inventory, fulfilment and seller account performance.

## Frequently asked questions

### How often does the ShopWorks and eBay integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ShopWorks Credit Notes and returns sync back from eBay?

Commercient can support syncing eBay returns and refund data back to ShopWorks as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ShopWorks Price Lists for specific customers sync to eBay?

Commercient can support syncing ShopWorks customer-specific Price Lists to eBay so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ShopWorks fulfilment when an eBay order is placed?

When an eBay Orders is imported into ShopWorks as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to eBay when included in scope.

### Can ShopWorks Vendors and supplier data sync to eBay?

Commercient can support syncing ShopWorks Vendors and supplier data to eBay when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.