---
title: 'ShopWorks + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/shopworks-freshworks-freshsales/'
date: '2026-06-19T11:18:19-04:00'
modified: '2026-06-19T11:18:20-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to Freshworks Freshsales, giving your team access to ShopWorks data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. This reduces the need for duplicate data entry by keeping key records synchronised across both systems.

## What syncs

- Sync ShopWorks Inventory to Freshworks Freshsales
- Import Freshworks Freshsales Data into ShopWorks Records
- Connect ShopWorks Price Lists to Freshworks Freshsales
- Sync ShopWorks Vendors to Freshworks Freshsales
- Export ShopWorks Purchase Orders to Freshworks Freshsales
- Connect ShopWorks Payments to Freshworks Freshsales

## Why Commercient

### Financial data management

Connect ShopWorks Invoices and financial records to Freshworks Freshsales to support accurate reporting and data management across both systems.

### Vendor and supplier management

Sync ShopWorks Vendors and Purchase Orders to Freshworks Freshsales so procurement data is consistent and available in both platforms.

### Pricing and rates management

Connect ShopWorks Price Lists to Freshworks Freshsales so pricing data stays current and consistent across both systems without manual updates.

### Account and contact management

Keep ShopWorks Customers and Contacts aligned with Freshworks Freshsales account records so all customer-facing teams work from the same data.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### How often does the ShopWorks and Freshworks Freshsales integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can ShopWorks Items and Inventory sync to Freshworks Freshsales?

Yes, Commercient can sync ShopWorks Items and Inventory to Freshworks Freshsales so product data and stock information are current in both systems. Exact mapping depends on project scope.

### Does Commercient support two-way sync between ShopWorks and Freshworks Freshsales?

Commercient can support bidirectional sync between ShopWorks and Freshworks Freshsales when configured. Exact two-way capabilities depend on the systems involved and the integration scope.

### Can ShopWorks Price Lists sync to Freshworks Freshsales?

Commercient can sync ShopWorks Price Lists to Freshworks Freshsales when included in scope. Exact pricing sync capabilities depend on how pricing is structured in ShopWorks and how Freshworks Freshsales accepts pricing data.

### Can ShopWorks Vendors and Purchase Orders sync to Freshworks Freshsales?

Commercient can support syncing ShopWorks Vendors and Purchase Orders to Freshworks Freshsales when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.