---
title: 'ShopWorks + Infor CloudSuite'
url: 'https://www.staging38.commercient.com/product/shopworks-infor-cloudsuite/'
date: '2026-06-19T11:18:22-04:00'
modified: '2026-06-19T11:18:23-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to Infor CloudSuite, giving your team access to ShopWorks data directly within Infor CloudSuite. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and Infor CloudSuite, keeping key business data aligned between both platforms. This gives different teams the platform they prefer while keeping shared data aligned between ShopWorks and Infor CloudSuite.

## What syncs

- Export ShopWorks Invoices to Infor CloudSuite
- Connect Infor CloudSuite Activity to ShopWorks Records
- Sync ShopWorks Pricing Data to Infor CloudSuite
- Update ShopWorks Customer Status from Infor CloudSuite
- Import Infor CloudSuite Records into ShopWorks
- Sync ShopWorks Customer Records to Infor CloudSuite

## Why Commercient

### Reporting and data visibility

Sync ShopWorks transactional data to Infor CloudSuite so teams have the information they need for reporting, planning and operational decisions.

### Credit note and returns management

Connect ShopWorks Credit Notes and returns data to Infor CloudSuite to keep customer account balances and return records aligned between both systems.

### Purchase order management

Export ShopWorks Purchase Orders to Infor CloudSuite so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync ShopWorks Payments and receipt data to Infor CloudSuite so financial records and customer payment status are current in both platforms.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About Infor CloudSuite

Infor CloudSuite CRM is a customer relationship management system built into the Infor ERP ecosystem, managing contacts, accounts, opportunities and customer interaction history.

## Frequently asked questions

### Can ShopWorks Price Lists sync to Infor CloudSuite for sales quoting?

Yes, Commercient can sync ShopWorks Price Lists to Infor CloudSuite so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from ShopWorks data in Infor CloudSuite?

Commercient can support surfacing ShopWorks data inside Infor CloudSuite views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ShopWorks and Infor CloudSuite integration scoped and implemented?

Commercient scopes each integration project based on the customer's ShopWorks and Infor CloudSuite configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ShopWorks Sales Orders history sync to Infor CloudSuite account records?

Yes, Commercient can sync ShopWorks Sales Orders history to Infor CloudSuite Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ShopWorks and Infor CloudSuite?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.