---
title: 'ShopWorks + Klaviyo'
url: 'https://www.staging38.commercient.com/product/shopworks-klaviyo/'
date: '2026-06-19T11:18:24-04:00'
modified: '2026-06-19T11:18:25-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to Klaviyo, giving your team access to ShopWorks data directly within Klaviyo. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and Klaviyo, enabling customer and contact data to flow between the ERP and marketing platform. The connection keeps Klaviyo contact data accurate by drawing from ShopWorks as the customer record of truth.

## What syncs

- Export ShopWorks New Accounts to Klaviyo as Contact Records
- Sync ShopWorks Customers to Klaviyo Contact Records
- Update Klaviyo Contact Lists from ShopWorks Customers
- Sync ShopWorks Purchase History to Klaviyo for Segmentation
- Import Klaviyo New Contacts into ShopWorks Customers
- Sync ShopWorks Items to Klaviyo for Campaign Use

## Why Commercient

### Sales rep performance reporting

Sync ShopWorks Sales Orders and customer revenue by rep to Klaviyo so sales managers can track individual and team performance against targets over any period.

### Financial data reporting

Sync ShopWorks general ledger, Invoices and Payments data to Klaviyo so finance teams can build period-end reports and dashboards from current ERP records.

### Sales and order analytics

Export ShopWorks Sales Orders and customer revenue data to Klaviyo so management has visibility into sales performance, order volumes and revenue trends over time.

### Customer data insights

Connect ShopWorks Customers and purchase history to Klaviyo so marketing and sales teams can segment and analyse customer behaviour and purchasing patterns.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About Klaviyo

Klaviyo is a marketing automation and CRM platform for e-commerce businesses, managing email campaigns, SMS, customer segments, flows and revenue analytics.

## Frequently asked questions

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the ShopWorks and Klaviyo integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between ShopWorks and Klaviyo?

Commercient can connect ShopWorks and Klaviyo to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ShopWorks Customers sync to Klaviyo automatically?

Yes, Commercient can sync ShopWorks Customers to Klaviyo so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Klaviyo flow back into ShopWorks?

Commercient can support data flowing from Klaviyo back into ShopWorks when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the ShopWorks and Klaviyo integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.