---
title: 'ShopWorks + OptimoRoute'
url: 'https://www.staging38.commercient.com/product/shopworks-optimoroute/'
date: '2026-06-19T11:18:56-04:00'
modified: '2026-06-19T11:18:56-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to OptimoRoute, giving your team access to ShopWorks data directly within OptimoRoute. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and OptimoRoute, giving field service teams access to ERP customer, equipment and order data from inside OptimoRoute. This gives dispatchers and field technicians the account information they need without switching between systems.

## What syncs

- Import OptimoRoute Estimates into ShopWorks as Quotes
- Sync ShopWorks Vendors to OptimoRoute Parts and Supplier Data
- Connect OptimoRoute Invoices to ShopWorks Invoices
- Sync ShopWorks Customer Payment Status to OptimoRoute
- Export ShopWorks Purchase Orders Linked to OptimoRoute Jobs
- Sync ShopWorks Customers to OptimoRoute Customer Records

## Why Commercient

### New customer setup

Connect OptimoRoute new customer records to ShopWorks Customers so customers added in the field service platform are immediately available for billing and order management in the ERP.

### Payment and balance status

Surface ShopWorks Payments and outstanding invoice balances inside OptimoRoute so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect OptimoRoute Jobs parts requirements to ShopWorks Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

### Job cost and margin tracking

Sync OptimoRoute job labour, parts and time data to ShopWorks so actual job costs can be reconciled against estimates and margin tracked across the service operation.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About OptimoRoute

OptimoRoute is a route planning and optimisation platform for field service and delivery businesses, managing delivery routes, driver schedules, real-time tracking and order dispatching.

## Frequently asked questions

### Does Commercient support two-way data flow between ShopWorks and OptimoRoute?

Commercient can support two-way data flow for Customers, Items, Jobs and Invoices between ShopWorks and OptimoRoute when configured. Exact two-way capabilities depend on the systems and integration scope.

### Can ShopWorks Purchase Orders be created from OptimoRoute Jobs parts requirements?

Commercient can support connecting OptimoRoute parts requirements from Jobs to ShopWorks Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can OptimoRoute Jobs job costs flow back to ShopWorks for financial reporting?

Commercient can support syncing OptimoRoute Jobs labour, parts and cost data back to ShopWorks when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between ShopWorks and OptimoRoute?

Commercient handles customer matching between ShopWorks and OptimoRoute using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can OptimoRoute estimates sync to ShopWorks as Quotes?

Commercient can support syncing OptimoRoute estimates or quotes to ShopWorks as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.