---
title: 'ShopWorks + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/shopworks-salesforce-commerce-cloud/'
date: '2026-06-19T11:18:36-04:00'
modified: '2026-06-19T11:18:36-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to Salesforce Commerce Cloud, giving your team access to ShopWorks data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. The connection keeps Salesforce Commerce Cloud customer records, order history and inventory counts aligned with what the ERP holds.

## What syncs

- Export ShopWorks Price Lists to Salesforce Commerce Cloud Product Catalog
- Sync Salesforce Commerce Cloud Fulfilment Status to ShopWorks Sales Orders
- Import Salesforce Commerce Cloud New Customers into ShopWorks
- Connect ShopWorks Vendors to Salesforce Commerce Cloud for Supplier Visibility
- Sync ShopWorks Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to ShopWorks Items

## Why Commercient

### Pricing and catalog management

Export ShopWorks Price Lists to Salesforce Commerce Cloud so product pricing, discount tiers and customer-specific rates on the storefront always match what the ERP holds.

### Returns and refund management

Sync Salesforce Commerce Cloud returns and refunds back to ShopWorks as Credit Notes so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync ShopWorks Inventory to Salesforce Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import Salesforce Commerce Cloud new Customers into ShopWorks so customers who purchase online are available for billing, order management and account records in the ERP.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Can Salesforce Commerce Cloud Customers be imported into ShopWorks as Customers?

Yes, Commercient can import Salesforce Commerce Cloud Customers into ShopWorks as Customers so customers who purchase online are available for billing, order management and account records in the ERP.

### Does Commercient support two-way sync between ShopWorks and Salesforce Commerce Cloud?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between ShopWorks and Salesforce Commerce Cloud when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the ShopWorks and Salesforce Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ShopWorks Credit Notes and returns sync back from Salesforce Commerce Cloud?

Commercient can support syncing Salesforce Commerce Cloud returns and refund data back to ShopWorks as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ShopWorks Price Lists for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing ShopWorks customer-specific Price Lists to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.