---
title: 'ShopWorks + SAP Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/shopworks-sap-commerce-cloud/'
date: '2026-06-19T11:18:38-04:00'
modified: '2026-06-19T11:18:39-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to SAP Commerce Cloud, giving your team access to ShopWorks data directly within SAP Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and SAP Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Warehouse and operations teams can process SAP Commerce Cloud orders through ShopWorks fulfilment workflows without re-keying order details.

## What syncs

- Export SAP Commerce Cloud Product Variants to ShopWorks Items
- Sync SAP Commerce Cloud Returns to ShopWorks Credit Notes
- Update ShopWorks Customers from SAP Commerce Cloud Buyer Records
- Sync ShopWorks Customers to SAP Commerce Cloud Customers
- Import SAP Commerce Cloud Orders into ShopWorks as Sales Orders
- Update SAP Commerce Cloud Products from ShopWorks Items

## Why Commercient

### Order revenue and financial posting

Connect SAP Commerce Cloud order revenue to ShopWorks Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

### Product category and collection sync

Sync ShopWorks Items categories and attributes to SAP Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

### Backorder and availability management

Sync ShopWorks backorder status and expected availability to SAP Commerce Cloud so customers see accurate lead times and stock availability on the storefront.

### Order synchronisation

Import SAP Commerce Cloud Orders into ShopWorks as Sales Orders so fulfilment, inventory and financial records stay accurate and order processing happens from the ERP.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About SAP Commerce Cloud

SAP Commerce Cloud is an enterprise e-commerce platform for B2C and B2B commerce, managing product catalogs, online storefronts, pricing, orders and customer experiences.

## Frequently asked questions

### What happens to ShopWorks fulfilment when an SAP Commerce Cloud order is placed?

When an SAP Commerce Cloud Orders is imported into ShopWorks as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to SAP Commerce Cloud when included in scope.

### Can ShopWorks Vendors and supplier data sync to SAP Commerce Cloud?

Commercient can support syncing ShopWorks Vendors and supplier data to SAP Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between ShopWorks and SAP Commerce Cloud?

Commercient maps ShopWorks Items to SAP Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.

### What data can Commercient connect between ShopWorks and SAP Commerce Cloud?

Commercient can connect ShopWorks and SAP Commerce Cloud to sync data such as Customers, Items, Inventory, Sales Orders, Price Lists and Order Status. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can SAP Commerce Cloud Orders be imported into ShopWorks as Sales Orders automatically?

Yes, Commercient can import SAP Commerce Cloud Orders into ShopWorks as Sales Orders automatically. This keeps ERP inventory, fulfilment and financial records accurate. Exact mapping and frequency are configured per project.