---
title: 'ShopWorks + ServiceTitan'
url: 'https://www.staging38.commercient.com/product/shopworks-servicetitan/'
date: '2026-06-19T11:18:41-04:00'
modified: '2026-06-19T11:18:41-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to ServiceTitan, giving your team access to ShopWorks data directly within ServiceTitan. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and ServiceTitan, giving field service teams access to ERP customer, equipment and order data from inside ServiceTitan. Customer equipment and warranty data from ShopWorks can be surfaced in ServiceTitan to help technicians diagnose issues faster.

## What syncs

- Export ShopWorks Purchase Orders Linked to ServiceTitan Jobs
- Sync ShopWorks Customers to ServiceTitan Customer Records
- View ShopWorks Invoices and Sales Orders in ServiceTitan
- Access ShopWorks Items and Inventory from ServiceTitan
- Create ShopWorks Sales Orders from Completed ServiceTitan Jobs
- Sync ServiceTitan Jobs to ShopWorks for Invoicing

## Why Commercient

### Technician scheduling and ERP visibility

Connect ServiceTitan technician assignments and job schedules to ShopWorks so resource costs and job data are available in both platforms for operations and finance.

### Customer account visibility

Sync ShopWorks Customers to ServiceTitan so field technicians can view account history, billing contact and previous orders before and during each job.

### Work order and job management

Connect ServiceTitan Jobs completion to ShopWorks so finished jobs trigger Sales Orders or Invoices creation in the ERP without manual data entry after the visit.

### Service history and invoicing

Access ShopWorks Invoices and service order history from ServiceTitan so technicians and managers can see what has previously been billed and quoted for each account.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About ServiceTitan

ServiceTitan is a business management platform for home service companies, managing scheduling, dispatching, sales, invoicing, marketing, payroll and customer communication.

## Frequently asked questions

### Can ServiceTitan estimates sync to ShopWorks as Quotes?

Commercient can support syncing ServiceTitan estimates or quotes to ShopWorks as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.

### What data can Commercient connect between ShopWorks and ServiceTitan?

Commercient can connect ShopWorks and ServiceTitan to sync data such as Customers, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ShopWorks Customers sync to ServiceTitan customer records?

Yes, Commercient can sync ShopWorks Customers to ServiceTitan so field technicians have access to current ERP customer data from inside the field service platform. Exact field mapping and sync frequency are configured per project.

### Can completed ServiceTitan Jobs create ShopWorks Sales Orders or Invoices?

Commercient can support creating ShopWorks Sales Orders or Invoices from completed ServiceTitan Jobs when included in the integration scope. This reduces post-visit data entry and accelerates billing cycles. Two-way workflow depends on project configuration.

### Can ShopWorks Items and Inventory be accessed from ServiceTitan?

Yes, Commercient can sync ShopWorks Items and Inventory to ServiceTitan so field technicians can reference parts, pricing and stock availability from inside the field service platform.