---
title: 'ShopWorks + TrueCommerce Nexternal'
url: 'https://www.staging38.commercient.com/product/shopworks-truecommerce-nexternal/'
date: '2026-06-19T11:18:29-04:00'
modified: '2026-06-19T11:18:30-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ShopWorks to TrueCommerce Nexternal, giving your team access to ShopWorks data directly within TrueCommerce Nexternal. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ShopWorks and TrueCommerce Nexternal, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having TrueCommerce Nexternal order revenue reflected in ShopWorks without separate reconciliation work.

## What syncs

- Sync TrueCommerce Nexternal Fulfilment Status to ShopWorks Sales Orders
- Import TrueCommerce Nexternal New Customers into ShopWorks
- Connect ShopWorks Vendors to TrueCommerce Nexternal for Supplier Visibility
- Sync ShopWorks Invoices from TrueCommerce Nexternal Order Data
- Export TrueCommerce Nexternal Product Variants to ShopWorks Items
- Sync TrueCommerce Nexternal Returns to ShopWorks Credit Notes

## Why Commercient

### Returns and refund management

Sync TrueCommerce Nexternal returns and refunds back to ShopWorks as Credit Notes so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync ShopWorks Inventory to TrueCommerce Nexternal in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import TrueCommerce Nexternal new Customers into ShopWorks so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync ShopWorks customer-specific pricing, order history and account terms to TrueCommerce Nexternal so B2B buyers see accurate, personalised information when ordering online.

## About ShopWorks

ShopWorks is business management software for screen printing, embroidery and promotional products companies, managing orders, production, inventory, purchasing and billing.

## About TrueCommerce Nexternal

TrueCommerce Nexternal is an order management and e-commerce platform, managing B2B and B2C orders, product catalogs, customer portals, pricing and fulfilment.

## Frequently asked questions

### Does Commercient support two-way sync between ShopWorks and TrueCommerce Nexternal?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between ShopWorks and TrueCommerce Nexternal when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the ShopWorks and TrueCommerce Nexternal integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can ShopWorks Credit Notes and returns sync back from TrueCommerce Nexternal?

Commercient can support syncing TrueCommerce Nexternal returns and refund data back to ShopWorks as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can ShopWorks Price Lists for specific customers sync to TrueCommerce Nexternal?

Commercient can support syncing ShopWorks customer-specific Price Lists to TrueCommerce Nexternal so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to ShopWorks fulfilment when an TrueCommerce Nexternal order is placed?

When an TrueCommerce Nexternal Orders is imported into ShopWorks as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to TrueCommerce Nexternal when included in scope.