---
title: 'VAI S2K Enterprise + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/vai-s2k-enterprise-freshworks-freshsales/'
date: '2026-06-19T10:55:55-04:00'
modified: '2026-06-19T10:55:56-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects VAI S2K Enterprise to Freshworks Freshsales, giving your team access to VAI S2K Enterprise data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects VAI S2K Enterprise and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import Freshworks Freshsales Records into VAI S2K Enterprise as New Entries
- Sync VAI S2K Enterprise Customers to Freshworks Freshsales Account Records
- Export VAI S2K Enterprise Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with VAI S2K Enterprise Items and Inventory Data
- Sync VAI S2K Enterprise Inventory to Freshworks Freshsales
- Import Freshworks Freshsales Data into VAI S2K Enterprise Records

## Why Commercient

### Quote and estimate management

Connect VAI S2K Enterprise Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync VAI S2K Enterprise Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export VAI S2K Enterprise Sales Orders and transactions to Freshworks Freshsales to keep operational data aligned and support accurate workflow management across both systems.

### Product and inventory management

Update VAI S2K Enterprise Items and Inventory data in Freshworks Freshsales so teams have current product information available in both platforms.

## About VAI S2K Enterprise

VAI S2K Enterprise is an IBM i-based ERP for distribution and manufacturing businesses, managing inventory, purchasing, sales, production and financial operations.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the VAI S2K Enterprise and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between VAI S2K Enterprise and Freshworks Freshsales?

Commercient can connect VAI S2K Enterprise and Freshworks Freshsales to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can VAI S2K Enterprise Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync VAI S2K Enterprise Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Freshworks Freshsales flow back into VAI S2K Enterprise?

Commercient can support data flowing from Freshworks Freshsales back into VAI S2K Enterprise when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the VAI S2K Enterprise and Freshworks Freshsales integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.