---
title: 'Xero + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/xero-salesforce-commerce-cloud/'
date: '2026-06-19T11:28:25-04:00'
modified: '2026-06-19T11:28:26-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Xero to Salesforce Commerce Cloud, giving your team access to Xero data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Xero and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having Salesforce Commerce Cloud order revenue reflected in Xero without separate reconciliation work.

## What syncs

- Sync Salesforce Commerce Cloud Fulfilment Status to Xero Sales Orders
- Import Salesforce Commerce Cloud New Customers into Xero
- Connect Xero Supplier Contacts to Salesforce Commerce Cloud for Supplier Visibility
- Sync Xero Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to Xero Items
- Sync Salesforce Commerce Cloud Returns to Xero Credit Notes

## Why Commercient

### Returns and refund management

Sync Salesforce Commerce Cloud returns and refunds back to Xero as Credit Notes so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync Xero Tracked Inventory to Salesforce Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import Salesforce Commerce Cloud new Customers into Xero so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Xero customer-specific pricing, order history and account terms to Salesforce Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

## About Xero

Xero is cloud-based accounting software for small businesses, managing invoices, bank reconciliation, expenses, payroll, customers and financial reporting.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Does Commercient support two-way sync between Xero and Salesforce Commerce Cloud?

Commercient can support two-way sync of Contacts, Items, Tracked Inventory and Sales Orders between Xero and Salesforce Commerce Cloud when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the Xero and Salesforce Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can Xero Credit Notes and returns sync back from Salesforce Commerce Cloud?

Commercient can support syncing Salesforce Commerce Cloud returns and refund data back to Xero as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Xero Branding Themes for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing Xero customer-specific Branding Themes to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Xero fulfilment when an Salesforce Commerce Cloud order is placed?

When an Salesforce Commerce Cloud Orders is imported into Xero as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Salesforce Commerce Cloud when included in scope.