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AI Agents That Know Your Business Systems

Our agents help your team find answers and take action across connected enterprise data. Give employees and customers secure access to the information they need, without searching across multiple systems.

Commercient AI works from the connected data layer Commercient is known for, including ERP, CRM, eCommerce, helpdesk, APIs, databases, CSVs, Excel files, and business documents.
Control what each team, customer, or user can access with role-based and location-specific knowledgebases. Content can be separated for internal users, external customers, or private use.
Deploy Commercient AI on your website, inside iOS and Android apps, in Slack, with HubSpot Agents, with Salesforce Agentforce, as a browser extension, or through tool calling and MCP server connections.

How you can use Commercient AI Agents

Explore a few examples of how Commercient AI can be applied to your business,
but the possibilities are truly endless.

Customer Support Agent

Help service teams and customers get faster answers about orders, invoices, returns, renewals, product information, account status, and support history, using approved ERP, CRM, eCommerce, helpdesk, and knowledgebase data.

Accounting & Finance Agent

Help teams retrieve open invoices, payment status, account balances, credit information, and related customer details without digging through multiple systems.

Sales Support Agent

Give sales reps quick access to inventory, pricing history, order history, open quotes, customer status, and account insights before they call or follow up.

Website Agent

Turn your website into a business-aware guide that answers approved questions, qualifies visitors, routes leads, and helps prospects take the next step.

Knowledgebase & Training

Use company documents, policies, product literature, FAQs, helpdesk articles, prior tickets, videos, and internal resources to support onboarding, training, and employee self-service. The spec supports RAG knowledgebases using assets like Google Docs, websites, YouTube videos, helpdesk articles, prior tickets, and meeting content.

Agents work where you work

Now your team can chat with data, check inventory, and generate insights from anywhere. Securely access your ERP and CRM intelligence on mobile to keep business moving.

Most popular connectors

Cloud CRMs
Give your agents governed access to customer records in leading cloud CRMs so they can read context, update fields, and act on deals the moment something changes.
ERP Systems
Put the data locked inside 150+ ERPs, so agents can check stock, pull orders, and trigger actions against finance, operations, and inventory in near real-time.
Messaging & Communications
Let agents reach the right person the instant a decision is made, firing alerts and updates across your team or customers as events unfold.
Collaborative Platforms
Deploy agents where your teams already work, surfacing answers and taking action inside the collaboration tools that run your business day to day.
eCommerce Platforms
Connect storefront activity to your agents so they can respond to orders, inventory shifts, and fulfillment events as they happen across every channel.
Accounting & Financial Tools
Give agents governed access to your financial systems so they can reconcile, flag, and answer questions against live invoicing and payment data.

Connect every system to AI with a Data Lake

Level up your AI connections with Commercient's Data Lake. Our Data Lake is the connective tissue beneath your stack, turning data locked across any system into one live source your agents can safely act on.

Frequently asked questions (FAQs)

Only what’s authorized per field and per role. See Secure Access (MCP) and Trust & Control for the full governance model.

Agents are most powerful when built on connected data via SYNC, Pulse, and Data Lake, but deployment surfaces like the Website Agent can be configured independently.

Commercient's Data Lake brings all your business data into one always-current place, and agents act on that live, unified data. Commercient's agent integration means they come already connected to Sage, NetSuite, SAP, QuickBooks, Salesforce, HubSpot, Shopify, and 100+ more systems, so the groundwork is already in place. 

You can put an agent to work on the tasks your team does every day. An agent can look up a customer's order history or account status, check live inventory and update pricing or availability across your systems, flag a rep when a deal is at risk, answer customer and staff questions from your own product docs and policies, create and update records in your ERP and CRM, route support tickets, and take action on your business systems on your behalf. You can create agents by role, such as Sales, Inventory, Accounting, Shipping, Customer Service with each one handling work for that function.

Fully, you're in control. You can add, adjust, or pause agents as your needs change, tune their knowledge base through built-in feedback loops that continuously improve performance, and hand off to a human rep who can jump into any conversation directly. Nothing is locked in, so you can scale up or dial back per team at any time.

Commercient is an AI-first software company based in Atlanta, that connects ERP, CRM, eCommerce, and related systems through its cloud-hosted integration platform, with reusable templates and AI-assisted tools.
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