Connect AFAS Software to Blackbaud CRM
Surface AFAS Software order, invoice and inventory data inside Blackbaud CRM so sales teams can serve customers with accurate account context at every touchpoint.
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SYNC data from AFAS Software to Blackbaud CRM and back!
*Connection pairings may vary based on your platform specifications
Why Commercient?
With Commercient, you can integrate everything from basic data entry to on-premise or cloud-based end-to-end processes.
Sales rep account management
Connect AFAS Software Customers account assignments to Blackbaud CRM Companies so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.
Upsell and cross-sell visibility
Access AFAS Software purchase history and product usage data in Blackbaud CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.
Territory and region alignment
Sync AFAS Software customer region and territory data to Blackbaud CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.
Customer contact sync
Sync AFAS Software Contacts to Blackbaud CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.
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About AFAS Software
AFAS Software is an ERP and HR platform for mid-size organisations in the Netherlands and Belgium, covering financials, payroll, HR, project management and logistics.
About Blackbaud CRM
Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

Frequently asked questions (FAQs)
Commercient can support surfacing AFAS Software data inside Blackbaud CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.
Commercient scopes each integration project based on the customer's AFAS Software and Blackbaud CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.
Yes, Commercient can sync AFAS Software Sales Orders history to Blackbaud CRM Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.
Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.
Commercient can synchronise key AFAS Software ERP data with Blackbaud CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.








